Professional Experience
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• Facilitate communication between cross-functional teams.
• Manage creative requests and channeling feedback to the design team.
• Manage asset trackers and digital design files across multiple projects.
• Coordinating the delivery of creative assets to internal and external stakeholders.
• Provide creative direction and support where needed on-site at events.
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Updated clients website, through wordpress, to reflect new year changes to product line-up.
Wrote copy for and scheduled content on client blogs and social media posts.
Wrote and scheduled social media posts on behalf of clients.
Attended client meetings with account managers.
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Served as the primary point of contact for clients.
Lead cross-functional teams through internal project kickoff calls.
Ensured my team was meeting deadlines and delivering top quality work.
Presented account status and updates during all agency meetings.
Developed copy for client websites, and campaigns.
Directed photo shoots and created mockups working closely with the creative team.
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Demonstrated organization and project management skills by analyzing, planning, and developing requirements and standards in reference to technology deployment projects.
Multi-tasked by managing, scheduling, and overseeing up to 12 concurrent projects.
Conducted regular technical team meetings to determine progress and address any questions or challenges regarding projects.
Lead calls and presentations with C- Suite executives in-person and remote.
Researched and evaluated hardware and software technology options and weighed the cost/benefit analysis when making purchases in excess of $100k on behalf of a client.
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Item descriptionLed software environment implementation for clients with 100+ users.
Developed technical guides, manuals, and documentation to support end-users.
Provided end-user consulting, coaching, and training to support the optimal deployment and operation of clients' recently purchased software environment.
Created a marketing campaign focused on change management to influence the adoption and use of recently purchased software. This resulted in a usage increase of 9% among 16,461 users.
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Assist student in the library who needed help with technology.
Assisted students with printing.
Assisted teachers with technology requests.
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Taught skiing and snowboarding to children ages 3-16.
Engaged socially with each group to determine current skill levels.
Created lesson plans on the fly to suit each new group each day.
Relayed progress info to parents and caregivers at the end of each days lesson.
Provided private lessons upon request.
Occasionally filled-in to teach adult lessons.
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Sat customers, took drink orders, delivered drinks.
Bussed tables.
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- Assisted 50-100 customers a day, in acquiring new equipment to solve their day-to-day technology needs in one of the busiest corporate retail locations in the state.
- Products including but not limited to mobile phones, data plans, home phones, Internet services, business fleet tracking, and mobile payment services.
- Retain sales knowledge of an inventory with 1000+ items that changed monthly.
- Keep up to date with competitors' recent business changes to utilize in sales transactions and to help retain customers.
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- Perform up to 120 daily service, sales, and processing transactions to support customer needs and desires.
- Ensure each transaction is held to high standards supporting excellent customer experience and satisfaction to both bank and non-bank customers. Transactions include; submitting of 10-30 credit applications per week, opening of checking and savings accounts for both individual and small business owners, and managing a cash drawer of up to $200,000 to use during various customer transactions.
- Gained loan approval authority of up to $250,000.
- Conducted face-to-face meetings with customers to ascertain their financial needs and to appropriately match with bank products as well as to leverage other parts of the business that would benefit the customer.
- Submitted 10-30 credit applications a week.
- Consistently met or exceeded established monthly & quarterly sales quotas.
- Engaged with customers in an effort to establish strong relationships to ensure repeat business and brand loyalty.
- Gained a strong understanding of banking regulations set by the federal government through training and research.
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- Obtained top secret/sensitive compartmentalized information clearance in order to perform duties and responsibilities on EC-130H (Compass Call) aircraft.
- Performed technical duties specific to the disruption of the command and control systems of enemy communications.
- Conducted testing of various electronic communications equipment to failure and then performed repairs and modifications or emergency “workarounds” to return equipment to working status.
- Recorded measurements on extremely sensitive equipment and performance data during observations of equipment during usage.
- Performed logistics responsibilities by issuing gear and equipment for exercises and deployments.
- Managed inventory of items and ensured fully stocked inventory at all times.
- Maintained database inventory files to ensure accurate accounting and forecasting. Conducted physical verification of supply levels.
- Provided support to Purchasing Manager by approving financial transactions associated with supplies and equipment purchases for a 1,000 member group.
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My first real job, I made pizza, sometimes I made the dough, always did the dishes, and bussed the dining area.
Life was good.
Education
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Portland State University - Graduated Spring 2022
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Portland State University - Graduated Spring 2022
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Portland Community College - Graduated 2019
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United States Air Force - Completed 2011
Special Recognition Top of Class
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United States Air Force - Completed 2011
Special recognition Top of Class
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Marist Catholic High School - Graduated 2008